Refund policy

YourTack stands behind every belt we make. All of our products carry a 100% customer satisfaction guarantee, and our belts include a 10-year warranty.

Satisfaction guarantee

If you are not 100% satisfied with a quality leather belt or product purchased from YourTack, you may return it for a refund or exchange. Gifts may be returned for an exchange, no questions asked.

Personalized / custom name products are non-returnable.

10-year warranty

Our belts are built to last. If a belt fails under the 10-year warranty due to a product quality issue, contact us and we will help with a replacement or other resolution consistent with our Guarantee.

How to start a return, exchange, or warranty claim

1. Email belts@yourtack.com (or byron@yourtack.com) with your order details and what you need.
2. We will confirm next steps, including where to ship the item and any return instructions.
3. Please include a short note with the reason for the return so we can improve our products.

Condition of returns

Please return items in unused or as-received condition when requesting a refund or size exchange, unless the return is for a warranty or quality issue. We will confirm eligibility when you contact us.

Return shipping

Who pays for return shipping depends on the situation (for example, exchange vs. warranty). We will confirm return shipping details when you contact us to start your claim.

We want you to love your YourTack belt. Reach out anytime — we will take care of you.