Refund policy

YourTack stands behind every belt we make. All of our products carry a 100% customer satisfaction guarantee, and our belts include a 10-year warranty.

Satisfaction guarantee

If you are not 100% satisfied with a quality leather belt or product purchased from YourTack, you may return it for a refund or exchange within 60 days of delivery. Gifts may be returned for an exchange, no questions asked; refunds go to the original purchaser.

Personalized / custom name products and gift cards are non-returnable. All other products are covered by our satisfaction guarantee.

10-year warranty

Our belts are built to last. The 10-year warranty covers YourTack belts (stitching, leather, and hardware) against defects under normal use. Proof of purchase is required (your order number, or your Amazon or Etsy receipt). Holsters and accessories carry our 100% satisfaction guarantee. The warranty is separate from the 60-day return window. If a belt fails under the 10-year warranty due to a product quality issue, contact us and we will help with a replacement or other resolution consistent with our Guarantee.

How to start a return, exchange, or warranty claim

  1. Email belts@yourtack.com (or byron@yourtack.com) with your order details and what you need.
  2. We will confirm next steps and send you the return address and any return instructions.
  3. Please include a short note with the reason for the return so we can improve our products.

Condition of returns

Refunds require items in unused or as-received condition, unless the return is for a warranty or quality issue. Worn items can be exchanged. We will confirm eligibility when you contact us.

Return shipping

Return shipping is free for warranty and defect claims. For size exchanges and change-of-mind returns, the customer pays return shipping. We will confirm return shipping details when you contact us to start your claim.

Refunds

Approved refunds are issued to your original payment method within 5 business days after we receive the return.

International returns

International customers pay return shipping and any duties. Please email belts@yourtack.com before returning an item.

We want you to love your YourTack belt. Reach out anytime — we will take care of you.